AI helps filter the noise.
Where enabled, eligible mentions can be organised into complaints, bug reports, product ideas and praise. You choose the next step.
See AI and source availability
UmmahSignal Public conversations. A clearer next step.
Find relevant feedback about your brand, product and competitors. Keep the original context, decide who should act and record what happens next.
Invite-only beta · 14 days · No card
Accepted into startup programs at
Useful questions, complaints and ideas get lost when a small team has to check every channel separately.
Opportunities
Find the next useful conversation.
Confirm your product facts, review relevant conversations and choose a useful response. Keep the original context, reply manually and record what happened. Collection and AI depend on your workspace and source permissions.
See the Opportunities workflowFind the signal. Keep the context.
Your team’s notes, together.
Keep context, assignments and follow-ups beside the original mention. Record what happened without losing the conversation.
Explore the review workflowThe internet is already telling you what needs attention.
Customer support
Bring public questions, bug reports and service complaints into one review queue, so your team can respond with context.
Social listening for customer supportProduct feedback
Find feature requests, confusing journeys and reported bugs around your app, service or product. Keep the original context close to the decision.
Social listening for product feedbackTestimonial monitoring
Notice public praise for your organisation, product or campaign, then review the source and ask for permission before reusing it.
Testimonial monitoringSocial selling
Find relevant public product questions and comparison conversations. Review the context before choosing whether a useful, transparent reply belongs there.
Social sellingCompetitor monitoring
Follow public product names and comparison phrases to understand what people ask for, struggle with and appreciate about alternatives.
Competitor monitoringPR monitoring
Follow campaign names, organisation mentions and public questions so your communications team can review the source before deciding on a response.
PR monitoringReputation management
Review public complaints, confusing claims and service questions with source links and clear ownership. Decide what needs a correction, an explanation or a better experience.
Reputation reviewSmall business
A small team does not need a wall of charts to learn from public feedback. Track a focused brand or product phrase, review the context and give the next step a clear owner.
Social listening for small businessPlans for focused listening.
The free, manually approved beta includes 14 days from invitation acceptance, one seat, one keyword and up to 100 collected signals. No card or automatic renewal. Collection pauses at the allowance or expiry.
Plans for invited workspacesApproved organisations can use a valid beta grant or paid subscription. Source access and processing restrictions still apply.
Starter
Invited workspaces$29/ month
For solo founders and small organisations getting started.
$261 / year with annual billing
Included in Starter
- 3 keywords
- 1,000 mentions / month
- X + YouTube collection*
- AI categories where permitted*
- Email alerts*
- Saved views
- Analytics dashboard*
- REST API · MCP · webhooks*
Pro
For growing teams$99/ month
For growing teams turning community feedback into action.
$891 / year with annual billing
Included in Pro
- 7 keywords
- 10,000 mentions / month
- X + YouTube collection*
- AI categories where permitted*
- Email alerts*
- Saved views
- Analytics dashboard*
- REST API · MCP · webhooks*
- Team members · up to 10 seats
Scale
Invited workspaces$299/ month
For agencies and organisations listening across multiple brands.
$2,691 / year with annual billing
Included in Scale
- 15 keywords
- 50,000 mentions / month
- X + YouTube collection*
- AI categories where permitted*
- Email alerts*
- Saved views
- Analytics dashboard*
- REST API · MCP · webhooks*
- Team members · up to 20 seats
Already subscribed? Review a plan change in workspace settings.
USD before tax · Annual plans billed yearly · Allowances reset monthly · No automatic overages · Source availability
Before you begin
Public listening should support people, not profile them.
Launching
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